Contact information

Thank you for visiting lodgeoestiron. We are dedicated to providing high-quality cast iron skillets, Dutch ovens, griddles, heavy-duty cookware sets, pre-seasoned pans, seasoning waxes, and heat-resistant silicone accessories at accessible prices. If you have any questions regarding cookware heat distribution, pre-seasoning maintenance, rust prevention, order status, shipping, or returns, please do not hesitate to contact our customer support team.

Customer Service Contact Information

• Email: info@lodgeoestiron.shop
  (Please contact us via email for order inquiries, return requests, shipping status, cookware care guidance, and technical support. We aim to respond to all emails within 24-48 business hours.)

• Phone: +1 (832)-724-1115
  (Our customer support team is available to assist you during business hours. Calls may be recorded for quality assurance and training purposes.)

• Customer Service Hours:
  Monday through Friday, 9:00 AM to 6:00 PM (CT)
  (We are closed on major U.S. national holidays. Messages left after hours or over weekends will be returned on the following business day.)

• Operating & Business Address:
  lodgeoestiron
  2350 Bering Dr APT 128, Houston, TX 77057, United States

Response Times
• Emails & Contact Forms: Within 24-48 business hours.
• Phone Support: Answered live during business hours; voicemails returned within one business day.

We look forward to helping you equip your kitchen with durable, lifetime cast iron cookware for exceptional cooking and baking performance!